Privacy Policy

Effective date: December 26, 2025

Converge Fabric collects and processes limited personal information to deliver secure networking and customer support services. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

• Account details such as name, company affiliation, and work email address.
• Operational metadata including login timestamps, IP addresses, and device details used to monitor account security.
• Support interactions like ticket submissions, chat transcripts, and uploaded files.

How We Use Information

We use collected data to authenticate users, deliver the Converge Fabric platform, provide customer service, send service communications, and maintain security. We do not sell personal information to third parties.

Sharing and Retention

Information is shared with trusted processors who help operate our infrastructure under confidentiality obligations. We retain data only as long as necessary to deliver services or to meet legal requirements.

Your Choices

You can request access, updates, or deletion of your personal data by contacting privacy@convergefabric.com. Some data may remain in backups for a limited period.

Contact Us

Questions about privacy can be directed to our compliance team at privacy@convergefabric.com.